Frequently Asked Questions

Everything you need to know about shopping for your little ones.

How do I know which size to buy for my baby?

We provide a detailed size chart on every product page that includes measurements for height and weight. Since babies grow at different rates, we recommend sizing up if your little one is between sizes.

What is your return policy for baby clothing?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, certain items like pacifiers and teethers are final sale.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.

Are your fabrics safe for sensitive newborn skin?

Absolutely. We prioritize organic cotton and OEKO-TEX certified fabrics that are free from harmful chemicals and soft enough for the most delicate skin.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.

Do you offer gift wrapping services?

Yes! You can select our 'Gift Wrap' option at checkout, which includes a premium Babycity gift box and a personalized handwritten note.